Page 17 - CoS_AnnualReport_2018 FINAL

Implemented a certified public expenditure program to increase our emergency
medical transport revenue.
Executed a rebate program with our emergency medical supply vendor to decrease
the amount of operating costs in supplies by one-half.
Participated in a walk-through of the new Millennium Middle School for all shifts
to pre-plan emergencies and building familiarization.

Trained the department on the new compressed natural gas facility located at
Waste Pro on St. John’s Parkway.
Streamlined logistical needs during Emergency Operations Center activations as
the support unit for City functions including relationships with local vendors and
assisting the City.
Implemented quarterly task books and testing of firefighters to ensure success
progression is made in the department.

Completed the Lean Six Sigma Yellow Belt certification for key staff to improve our
performance management processes.
Executed the First Response Inter-local agreement with other fire departments in
the county.
Trained 7 company officers in the International Association of Fire Chiefs Officer
Development Program.
Collaborated with Community Improvement, Planning, and Building to establish
to one-stop center at City Hall for customer friendly environments.

Created a Deputy Building Official position to establish a succession program for
the Building Division.
Updated and revised the Emergency Management Comprehensive Plan and
Ordinance.
Implemented a staffing program
allowing for more efficiency in
scheduling of employees and
improving notification to employees
on required staffing needs.
Coordinated with Community
Improvement and other departments
on moving the Citizen Serve
program to allow for a more efficient
permitting process.
Responded to over 11,033
emergency calls for service; a 3.5%
increase over last year.

Transported 4,831 patients to the
hospital; a 5% increase over last year.

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