Audit of SCAT Transportation Disadvantaged Grant Program - October 2019

5 | A u d i t o f S C A T T r a n s p o r t a t i o n D i s a d v a n t a g e d G r a n t P r o g r a m O c t o b e r 2 0 1 9 Opportunities For Improvement and Management Responses The audit disclosed certain policies, procedures, and/or practices that could be improved. The audit was neither designed nor intended to be a detailed study of every relevant system, procedure, or transaction. As a result of the audit, observations and recommendations identified below are related to Standards : • (Standard 2130.A1) Adequacy and effectiveness of controls, particularly compliance with policies and procedures and the reliability and integrity of operational information. The Opportunities for Improvement presented in this report may not be all-inclusive of areas where improvement may be needed. There were six (6) Opportunities for Improvement identified as a result of the audit: 1. Ride Services Provided to Noncertified Clients 2. Application Retention 3. Compliance with SOP #707: ADA/TD Eligibility 4. Compliance with SOP #205: Transportation Disadvantaged Grant Billing 5. Compliance with OFM Grant Policy and Procedures Manual 6. Compliance with CTD Invoicing Procedures