Follow-Up Audit of Sarasota County Area Transit (SCAT) Liberty Pass Program, December 2017

9 | A u d i t o f S C A T L i b e r t y P a s s P r o g r a m S e p t e m b e r 2 0 1 6 3. Retention of complete signed Enrollment Forms with third party agencies Observation In order to become a distributor of Liberty Passes, third party agencies must sign an Enrollment Form, which states on the signature page that, “I agree to adhere to the terms of this Enrollment Form at all times when in custody of, or distributing Liberty Passes”. SCAT provided Enrollment Forms for nineteen (19) third party agencies, while the website indicates that there are eighteen (18) third party agencies currently authorized to distribute Liberty Passes. The Enrollment Form for the third party agency that was not listed on the website had a date of February 9, 2016 on the signature page. While the signature page was provided for all nineteen (19) Enrollment Forms, eight (8) of the Enrollment Forms were missing the pages that include the terms. SCAT management advised that these agencies did not return those pages and retained them for reference. Recommendation To document that third party agencies agreed to the terms contained within the Enrollment Form, SCAT should develop and implement policies and procedures to require that all pages of the signed Enrollment Forms be returned and retained intact. Management Response Revised Enrollment Forms will be delivered to agencies for signatures. Original signed document, with all pages intact, will be returned to SCAT for their files. The expected date of implementation is November 30, 2016.