Follow-Up Audit of Sarasota County Area Transit (SCAT) Liberty Pass Program, December 2017

2. Compliance with reporting requirements per the Enrollment Form . Current Status, Follow-Up Audit dated June 2017: During discussion with management, the auditor was notified that third party agencies were advised that they no longer needed to provide reports of Liberty Pass distributions to SCAT as of October 1, 2016. It was anticipated that a single database of individuals eligible to purchase Liberty Passes and the related distributions would be developed and implemented by October 1, 2016, eliminating the need for the HMIS reports. SCAT advised that subsequent to audit fieldwork, the database was developed and implemented. Original Audit Observation, Report dated September 2016: Per the Enrollment Form, third party agencies are to submit a distribution report to the County to demonstrate that the agency is not issuing duplicate passes. The report is to be submitted prior to the County providing additional Liberty Passes to the third party agency and is to be generated from HMIS. Reports are to include the HMIS client identification number, Liberty Pass number, and pass issue date for each pass distributed since the prior reporting period. After the report is verified, the County may sell the third party agency additional Liberty Passes for distribution. SCAT management advised that reports are received from the third parties agencies, but not consistently. Additionally, review of the data, when provided, does not occur. The Enrollment Form states that the County may review and inspect records related to Liberty Pass distribution at any time. While the reports required to be submitted by third party agencies do not include data that would indicate eligibility, the County could request and review this information to ensure that Liberty Passes are distributed to eligible clients only. Original Recommendations, Report dated September 2016: To ensure compliance with the intent of the Liberty Pass program, the County should mandate compliance with the reporting requirements provided in the Enrollment Form. Additionally, the County should develop and implement policies and procedures to review reports provided by third party agencies. These procedures should include monitoring for duplicate pass distributions and adherence to eligibility requirements. 11 | F o l l o w - u p o f S C A T L i b e r t y P a s s P r o g r a m D e c e m b e r 2 0 1 7