Follow-Up of Sarasota County Area Transit (SCAT) Bus Pass Inventory and Revenue, December 2017

3. Policies and Procedures for bus pass revenue reconciliation Current Status, Follow-Up Audit dated July 2017: Although policies and procedures were updated for the three locations that prepare bus pass revenues for deposit, they are lacking guidelines for reconciling revenues to the daily number of ticket sales and sales receipts. Receipt numbers are now included in deposit documentation for both the Downtown Transfer Station and the SCAT Administration over-the-counter manual sales logs, but are not reconciled to ensure that none are missing. Records of bus pass inventory provided to each location is not being documented sufficiently. Original Audit Observation, Report dated September 2016: Bus pass revenue is prepared for deposit from activity in three areas: x SCAT Administration over-the-counter sales, x SCAT Administration mail, bulk pass sales, and third party sales receipts, and x SCAT Downtown Transfer Station. In each area, a manual sales log is created and reconciled to the funds submitted for deposit. Although receipt numbers and bus pass numbers are both included on the Downtown Transfer Station sales log, receipt numbers were not observed on the sales logs prepared for SCAT Administration activities. None of the deposit preparation processes include reconciliation of the receipt numbers or bus pass numbers to the revenue received. Policies and procedures are currently being updated for the SCAT Administration processes; however, the draft does not include reconciliation procedures of revenue to the bus pass inventory log or ticket sale receipts. There were no policies and procedures provided related to revenue reconciliation for the SCAT Downtown Transfer Station. Original Recommendation, Report dated September 2016: To ensure safeguarding of County assets, policies and procedures for revenue reconciliation should be developed and implemented. The processes should include, but are not limited to, reconciling the bus pass inventory log and ticket sales receipt numbers to the revenue for each area. Management Action Plan: SCAT has composed SOP 317, which aligns procedures for the Downtown Transfer Station to the SCAT Administration building procedures for daily bus pass inventory and revenue reconciliation. 12 | F o l l o w - u p o f S C A T B u s P a s s I n v e n t o r y a n d R e v e n u e D e c e m b e r 2 0 1 7