Audit of Contracted Human Services, July 2018
11 | A u d i t o f C o n t r a c t e d H u m a n S e r v i c e s J u l y 2 0 1 8 Contracted human services staff verifies proof of residency of clients served at each monitoring visit in a sampling of client files. Documentation that staff reviews, can include copies of Florida driver licenses with Sarasota County address, State of Florida ID, lease/rental agreement, utilities bills, and referral from Sarasota County jail following a length of incarceration. Due to the sensitive nature of many of the program services delivered, and HIPAA requirements for many programs, client zip code will only be collected and maintained in Sarasota County files in aggregate format. In the future, contracted human services staff will continue to calculate the percentage of funding that Sarasota County contributes and review agency case files on site to ensure that the number of clients sampled align with the aggregate data submitted, and that the Sarasota County residency percentage is equal to or greater than the percentage of Sarasota County funding for the program. Regarding the payment of $509.00 for a Manatee County resident, which occurred in the second quarter of fiscal year 2017. This amount represented 0.26 units, and there was a clerical staff error in reviewing and submitting this payment. In quarter four of fiscal year 2017, three units were provided for Sarasota County residents, totaling $6,000.00 which were not billed to Sarasota County. Due to the service provision for Sarasota County residents exceeding the funding expended, it will not be necessary to request repayment from the agency.
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