Audit of Contracted Human Services, July 2018

10 |  A u d i t o f C o n t r a c t e d H u m a n S e r v i c e s  J u l y 2 0 1 8 3. Sufficient documentation to support that payment requests were for services provided  exclusively to Sarasota County residents. Observation  The contractual agreements stipulate that the services funded by the county must be provided  exclusively to Sarasota County residents even if the program or organization provides services  within a multi‐county area.   In order to ascertain that Health and Human Services is properly monitoring this contractual  requirement, a random sample of 26 of 59 awarded agencies was selected for review. Based on  the procedures performed, it was detected that 18 agencies did not submit sufficient  documentation with payment requests to show that the services were provided exclusively to  Sarasota County residents.  Additionally, the audit detected that one agency was reimbursed a total of $509.00 between  January and March for services provided to Manatee County residents.  Recommendation  The ensure compliance with contractual provisions, supporting documentation  submitted with payment requests should include sufficient information about the  recipient’s county of residence.   The overpayment of $509.00 should be reviewed and appropriate action taken.  Management Response  On average, for the programs that Sarasota County funds, that amount of funding represents  14% of program budgets.  Because agencies also have programs that may not be funded by  Sarasota County, the funding represents only 5% of overall agency revenue.  In an effort to  ensure geographic and equitable program coverage, beginning in fiscal year 2018, aggregate  demographic data began to be collected that includes such information as gender, family  income, race, age, and zip code of residence. Through this reporting, 93.2% of clients served  through these programs in the first quarter of fiscal year 2018 were Sarasota County residents.  The annual application for human services funding includes a section which must be completed  that details geographic areas served, in‐County and out‐of‐County. The fiscal year 2018  applications indicated that 94.6% of clients served are Sarasota County residents annually.  For  some funded agencies, there are federal or state designations for the providers to serve  Sarasota County residents specifically. 100% of the clients served in these programs must be  Sarasota County residents.