11 | Audit of Building Permit Fees December 2024 4. Outdated Standard Operating Procedures for impact fees Observation The Permitting Department’s Standard Operating Procedure (SOP) on impact fees, last updated on May 16, 2017, is now obsolete. House Bill 337, which became law in June 2021, introduced caps on annual and multi-year impact fee increases, as well as new transparency and reporting requirements. Additionally, the department implemented the Accela Civic Platform for permit submissions in 2023, necessitating new procedures to align with both the legal requirements and the technological update. Recommendation Revise the SOP to reflect HB 337’s provisions and the transition to the Accela Civic Platform to ensure compliance and operational efficiency. Management Response The Impact Fee Standard Operating Procedure (SOP) has been updated as of November 26, 2024. The updated SOP is attached for reference. Per the Planning and Development Services Departmental Directive 1.09, the SOP will be reviewed yearly for any updates needed.
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